Returns Policy

All items can b e returned for an exchange within 30 days from delivery date if they are unworn, unwashed. Our team will inspect your item and if it is not in a good condition (including removal of size tags) your request will not be actioned and you will be liable for any costs to send the items back to you.

If your requested exchange is out of stock or you are seeking an alternative product with a price difference – a store credit will be automatically issued unless you specify something different in your returns form.

Items purchased can be returned within 14 days from the date of delivery for a full refund (excluding sale items).

Items returned beyond 14 days from the date of delivery period can be exchanged or a store credit issued within 30 days from the date of delivery.

Please inspect your products as soon as they arrive.

Returns will only be accepted if the items are unworn, unwashed, size label intact and with original packaging.

Our team will inspect your item and if it is not in a good condition your request will not be actioned and you will be liable for any costs to send the items back to you.

Sale items include any items automatically discounted at checkout.

All sale items can only be exchange or returned for a store credit

NEZKI will adhere to the consumer guarantees under the Australian Consumer Law.

Returns will only be accepted if the items are unworn, unwashed, size label intact and with original packaging

Our team will inspect your item and if it is not in a good condition your request will not be actioned and you will liable for any costs to send the items back to you.

You are currently responsible for the cost of returning items to us.

1. Create a ticket including your order #  click here

2. Ship the item back to us (you are responsible for paying for the shipping to return the item back to us) and you can use any carrier

Don’t forget to include your returns forms so our team can process it correctly

NEZKI

PO BOX 20

27 GARFIELD RD EAST

RIVERSTONE NSW 2765

AUSTRALIA

3. Keep your tracking number and receipt

4. Please allow 2-3 days from the date the parcel is received by us to process. We will email you to notify you of the outcome of your return

5.If you do not provide a returns form we are unable to process it and not liable for your return not being processed correctly.

Please contact us immediately via this Faulty Form below and include photos of the faulty or incorrect item. Create ticket here

Our customer service support team will contact you via email and we will try and resolve your query as best we can.

DO NOT RETURN any incorrect or damaged items before getting in touch with us.